EsokoCareers

QUALITY ASSURANCE (QA)

Job Purpose
Esoko is changing how businesses manage smallholder farmers, suppliers, and clients through the effective
use of mobile/web innovations. The QA Engineer will primarily be responsible for testing the software’s quality.

Company Background
Esoko provides two main services, Surveys and Messaging. Our solution combines mobile and web-based
tools for data collection and analysis, with field deployment and management, to gain insights into
targeted individuals and communities as well as messaging services using a variety of channels including SMS, Voice, IVR & Call Centres. Our services include customized software development for digital surveys, to collect biometric and spatial data; web-enabled reporting dashboards; field agent recruitment, training, and management; and verification and payment solution for social protection and agricultural programs.

The Way We Work
We are hardworking and passionate about what we do. We want to drive economic development through technological innovations and are looking for like-minded people who are open, generous, professional, and adventurous.

About the Role
You will drive and be the key owner to the following responsibilities:
• Collaborate with the test team to work on manual test plans to perform all aspects of verification, including functional, structural, regression, and system testing.
• Review product design documentation to ensure that the requirements stated are correct, unambiguous, and verifiable.
• Identify and raise risks as early as possible in the software development life cycle.
• Participate in risk management and product review meetings.
• Formulate and design test scenarios and test cases from product documentation, using best QA practices.
• Conduct software tests, record data, and results, and communicate these results to the software
developers for appropriate action
• Provide feedback on current testing processes, tools, and methods where appropriate.
• Provide a lead role in the QA department.
• Maintain both technical and non-technical test documentation in own area of responsibility.

About You
• Bachelor’s degrees in relevant field
• Minimum of 3-year professional testing experience
• Tertiary degree and relevant work experience
• Knowledge of Microsoft Outlook, Microsoft Excel, Quick Books
• Proactive
• Ability to design test scenarios
• Independent, Self-motivated, reliable, and meticulous
• Process driven – the ends don’t always justify the means for you.
• Passionate about working in a business with strong social impact.
• Passionate about innovative technology
• Have a consultative approach to problem-solving for clients.
• Able to inspire and advocate internally and externally.
• Proven ability to lead engineering teams based on mutual trust, credibility, and respect.

We actively promote diversity, creativity, and professionalism in the workplace. To learn more about the company, visit www.esoko.com

To apply, please send your CV to hr@esoko.com

BUSINESS ADVISOR

JOB PURPOSE

The Business Advisor is responsible for managing and supporting Esoko’s partners and licensees within Ghana. These clients could include NGO’s MNOs, national government agencies, and private sector clients who have purchased a license to access Esoko’s platform. This is a client-facing account management position supporting market information services worldwide-including client support, project management, deployment consulting, training, and coordination between business and technical teams to communicate customer feedback. The business advisor will be expected to build a strong relationship with each partner, in their implementation of market information systems and grow each account based on the client’s needs. This person will also help and write materials both for training and methodologies to be used by Esoko’s clients.

THE WAY WE WORK

We are hardworking and passionate about what we do. We want to drive economic development through technological innovations and are looking for like-minded people who are open, generous, professional, and adventurous.

CORE RESPONSIBILITIES

  • Manage relationships and consulting engagements with partners and clients utilizing Esoko technology and business model.
  • Lead strategic communication confidently with senior policymakers, Development partners, CEOs, and farmers &traders.
  • Negotiate contracts and invoices for new partners, projects, and customers.
  • Develop Business toolkit, training programs, methodologies, rollout plans, budgets, the scope of work, and marketing materials.
  • Conduct strategic consulting for partners & clients, including business plan development, investment assistance, strategic project planning, and/or franchise setup.
  • Develop training programs to assist end-users and small businesses to understand the value of Esoko.
  • Present Esoko, its services, and value propositions at local and international conferences and events.
  • Manage existing clients’ accounts and build a strong relationship with each partner or client.
  • Advise partners in their implementation of Esoko’s platform and grow each account based on customers’ needs.
  • Train clients and partners on Esoko’s platform & MIS methodology.
  • Maintain frequent communication with each account holder, including bi-weekly meetings, updates on the platform’s status, and other key strategic information.
  • Develop an annual work plan for each client or partner.
  • Write detailed reports about the partner’s usage implementation, challenges, and recommendations.
  • Act as a liaison with the technical and product teams to help document clients’ requested improvements to the software.
  • Draft proposals and budgets for new business and contract renewals for existing clients.
  • Create and revise training materials, methodologies, implementation plans, and other essential documentation.
  • Provide accurate and timely feedback and reports to senior management regarding performance.

 

COMPETENCIES

  • A Bachelor’s degree (in agribusiness, agricultural economics, agronomy, Meteorology, Agroforestry, or other relevant fields)
Why work at Esoko

World Class Benefits, Working with Us

Diversity

Working with a diverse, international team

Great Incentives

Merit-based promotions and incentives

Great Culture

Modern corporate culture, with open-door policy

Health Perks

Premium Health Insurance

Available Positions

Farmer Helpline Advisor
Ghana
Details
Web Developer
Ghana
Details
Tech Interns (Quality Assurance)
Ghana
Details
Esoko
11 Potato Ave,East Legon
Accra, Ghana
+233 30 221 1611
1900 for Call Centre
info@esoko.com
PARTNERS
ESOKO TANZANIA
UMODZI CONSULTING (MALAWI)
ECODATA (BURKINA FASO)
content

Digitizing the Energy Audit & Evaluation process of the ‘Energy Efficiency for Household/SMEs’ project

Fighting climate change through farmer access to data

Biometric Registration & GIS Mapping of 200,000 Farmers for Government Subsidies

Delivering microinsurance to smallholders and informal workers

Distributing agronomic information to over 1 million farmers in Ghana

Helping farming families in Northern Ghana beat climate change through weather alerts

Enabling cash transfers to poor households in Ghana

Profiling 138,000 households for better targeting of social development programs

Digitizing the Energy Audit & Evaluation process of the ‘Energy Efficiency for Household/SMEs’ project

Fighting climate change through farmer access to data

Biometric Registration & GIS Mapping of 200,000 Farmers for Government Subsidies

Delivering microinsurance to smallholders and informal workers

Distributing agronomic information to over 1 million farmers in Ghana

Helping farming families in Northern Ghana beat climate change through weather alerts

Enabling cash transfers to poor households in Ghana

Profiling 138,000 households for better targeting of social development programs

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ESOKO WINS BIZZ AWARDS

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Esoko Limited shines as the proud recipient of The Bizz Hybrid Awards from the esteemed World Confederation of Business. we are thrilled to extend our…

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We are excited to share that this recognition was achieved at the recently concluded Ghana Agriculture and Agro-Processing Awards (GAAPA) 2023. By integrating technology with…

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